Element Fitness London
07711961321 24-26 Streatham High Road SW16 1EX Mon - Sun 8.00 - 18.00
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24-26 Streatham High Road SW16 1EX | Tel: 07711961321

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FAQs

What’s your Introductory offer?

Our Intro offer is 20 days of unlimited Element fitness for just £40. It can be purchased at any time (i.e. it does not need to be the first thing you purchase with us) but you can only buy it once! It will activate from the first class you book with it, and then you’ll have 20 consecutive days of fitness at your fingertips… and toes… and arms and legs.

I’m a newbie! Where do I start?!

Welcome! Our classes our for every level, we use a colour coded wristband system to help train people to their needs. If you’re new to training make sure to grab a BLUE wristband from your coach at the start of class, and let them know it’s your first time! During class remember to enjoy yourself  – and take any breaks when you need to! The main aim is to leave feeling #InYourElement

 

What’s your refund and cancellation policy?

We have a 3 hour class cancellation policy. In order to avoid being charged for a class you can no longer attend, please cancel at least 3 HOURS before the class begins. Any late cancels or no-shows will be charged as if they attended class. Booking through ClassPass? Make sure you cancel via their app ,and follow their cancellation policy.

 

 

Do you offer Student / Senior and NHS discount?

We sure do! Please bring your ID to the studio and we’ll apply a 10% discount on all memberships and class passes. (please note, discount cannot be applied to any promotional offers, intro offers or sales).

 

 

 

What’s the minimum age for starting classes?

We welcome anyone 18 years and over.

 

 

 

 

What should I wear/ bring to class?

Make sure you have clothes you can easily move + sweat in, trainers and a water bottle – we encourage reusable bottles please. We provide sweat towels,  and towel rental for showers.

 

 

 

 

What’s easiest way to Element Fitness?

Our postcode is SW16 1EX. We’re a 5 minute walk from Streatham Hill Station. Kingscourt Road (Stop L)  is right outside the studio, which offers routes: 333, 50, 109 159, 250, 133.

 

 

 

 

 

What is the Freedom Pass?

Your Freedom Pass gives you unlimited class access to both Yogarise STREATHAM (NB:your pass is not valid for Yogarise PECKHAM) and Element Fitness. In purchasing the Freedom Pass, you are hereby giving permission to both parties to share your personal data with each other. Your personal data  will only be used for class information and purposes related to your Freedom Pass membership. Your information will not be shared with third parties.

If you wish to opt in to Element + Yogarise business marketing (newsletters) you may do so via your MBO account, or emailing info@elementfitnesslondon.com

The payments of £130 will be coming out on a monthly basis from the card you used to purchase this contract. Please be aware if the card is lost or expired it needs to be replaced in order for your Autopay to continue. Any monies owed from failed Auto payments will be collected from the following months scheduled payment.

The first payment of you Freedom Pass will be collected on date of purchase, with all other payments being collected on 1st of each month. A pro- rated rate will be calculated for your first payment when not purchasing on 1st of the month.

There is no minimum term and you can cancel anytime, however no refund will be issued for remaining days of the month after payment is taken on 1st.  To cancel, pause or for more info about your Autopay – email to info@elementfitnesslondon.com

Terms and Conditions

  • Non refundable or transferable
  • 6 Month Membership can be paused twice per year, for a combined total of 2 weeks. 12 Month Membership can be paused four times per year, for a combined total of 4 weeks
  • Membership cancellation will be dealt with on a case by case basis, and will incur at £50 deactivation fee.
  • Once activated, all Drop-In, Introductory Offers, Class Passes and Memberships are non-refundable. If you are no longer able to use your drop-in classes with us, you may transfer them to a friend (excluding Introductory Offer).